FAQ

You can place an order directly through the O Bhai website. Select your preferred product, choose the available options, add it to your cart and complete the checkout process with your delivery information.

Once your order is confirmed and processed, our team may contact you with order or delivery details. You can also contact O Bhai with your order number and phone number for an update.

Yes, O Bhai delivers to available locations across Bangladesh. Delivery time may vary depending on your location and courier service.

Available payment methods may vary depending on your order and location. The payment options available to you will be shown during checkout or communicated by our team.

Yes, you can request cancellation before the order is shipped. Once an order has been dispatched, cancellation may no longer be possible.

A product may be eligible for return or exchange if you receive a damaged, defective or incorrect item, subject to our Return & Refund Policy.

Please contact O Bhai as soon as possible with your order details and clear photos or videos of the product and packaging. Our team will review the issue and guide you through the next steps.

Delivery time depends on your location, courier service, product availability and other circumstances. The estimated delivery time may vary from one order to another.

You can contact us through the contact information provided on our website. Please keep your order number ready when contacting us about an existing order.

Product availability can change from time to time. If a product becomes unavailable after an order is placed, our team will contact you regarding the order.

We take reasonable steps to protect your personal information and use it only for purposes related to processing orders, delivery, customer support and improving our services. Please see our Privacy Policy for more details.

Prices displayed on the website are subject to change. The applicable price will normally be the price shown when your order is confirmed.